Privacy Policy
Last Updated: April 2026
Welcome to HAVN Games. HAVN Games LLC ("HAVN Games", "we", "us", or "our") is dedicated to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, and share your personal data when you use our mobile game applications, websites, and other online products and services (collectively, the "Services"), or when you otherwise interact with us.
Please review this Policy before using our Services. By using our Services, you acknowledge that you have read, understood, and agreed to this Policy. You can manage your privacy preferences at any time through the in-game settings interface. If you have any questions, please contact us using the details provided in Section 14.
1. About Us
HAVN Games LLC is a Wyoming limited liability company responsible for determining the means and purposes of processing your personal data.
Entity: HAVN Games LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: privacy@havngames.com
State Entity ID: 2026-001881471
Formation State: Wyoming
2. Personal Data We Collect
We collect personal data in a lawful and fair manner: (a) data you provide directly to us; (b) data collected automatically when you use our Services; and (c) data we receive from third parties. We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
2.1 Data You Provide to Us
Account Profile: The nickname and avatar you select from our pre-defined in-game options.
Customer Support: Data you provide when you contact support, submit feedback, or participate in surveys, including your nickname and any details you choose to share.
User-Uploaded Content: If you upload images or other content through in-game features, we process that content to provide the requested feature and to maintain a safe environment. Images you upload are for your use and system processing only and are not shared with other users.
2.2 Data We Collect Automatically
When you use our Services, we automatically collect certain data, including:
Identifiers: A unique randomly generated user ID, device ID (e.g. IDFV, Android ID), advertising ID (e.g. IDFA, GAID), and IP-derived country and region information. We do not retain raw IP addresses.
Device and Technical Data: Device model, operating system and version, screen resolution, language, time zone, connection type, and app version.
Gameplay Data: Interactions with our Services, including game access time, progress, achievements, play time, and other gameplay information.
Ad Interaction Data: Whether you have viewed or clicked an advertisement within our Services. We use this for advertising measurement, optimisation, and fraud prevention.
2.3 Data from Third Parties
App Store Authentication: If you log in using your Google or Apple account, we use their authentication services to verify your identity. We only collect the necessary login tokens to maintain your session. Once verification is completed, login tokens are promptly deleted.
In-App Purchases: If you make in-app purchases through Google Play or the App Store, we receive transaction details (e.g. device ID, transaction time, encrypted order details, and status) to fulfil your order. We do not collect or store any payment card details. All financial transactions are processed securely and exclusively by Google Play or the App Store.
Data handled by these platforms is governed by their own privacy policies:
2.4 Sensitive Personal Data
Our Services do not intentionally collect sensitive personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation). If any feature ever requires processing of such data, we will inform you in advance and obtain your explicit consent.
3. How We Use Your Personal Data
We process your personal data for the following purposes:
Purpose | Examples | Legal Basis |
|---|---|---|
Service Provision | Delivering games, providing updates, fixing bugs, processing in-app purchases, enabling account functions | Contractual necessity |
Performance and Experience | Improving game stability, security, and performance; analysing user trends and preferences to enhance gameplay | Legitimate interests |
Service Communications | Critical security updates, bug fixes, changes to Terms or Policies | Contractual necessity / Legitimate interests |
Marketing Communications | Push notifications about new features, promotions, or testing invitations | Consent |
Customer Support | Responding to enquiries, handling complaints, improving services based on feedback | Legitimate interests |
Advertising | Delivering, measuring, and optimising advertisements within our Services | Consent |
Security | Fraud detection and prevention, identity verification, protecting user accounts | Legitimate interests |
Legal Compliance | Retaining records as required by tax or commercial law, content safety review | Legal obligation |
4. Advertising and Analytics Partners
We work with third-party partners to serve advertisements, measure their effectiveness, attribute app installs, and analyse how our Services are used.
4.1 Advertising Partners
We use AppLovin MAX as our primary advertising mediation platform. Through MAX, the following ad networks may serve advertisements in our games and process data in accordance with their own privacy policies:
Partner | Privacy Policy |
|---|---|
AppLovin Corporation | |
Google AdMob | |
Meta Audience Network | |
Unity Ads | |
ironSource (Unity) | developers.is.com/ironsource-mobile/air/ironsource-mobile-privacy-policy |
Pangle (TikTok) | |
Mintegral | |
Chartboost |
The specific networks active in any given game may vary. We may add or remove network partners over time and will update this Policy accordingly.
4.2 Attribution Partner
We use Adjust as our mobile measurement partner (MMP) to attribute app installs and measure campaign performance. Adjust processes device identifiers and IP-derived location data to provide attribution services.
4.3 Analytics and Configuration
We use Firebase (provided by Google LLC) for analytics, crash reporting, and remote configuration. Firebase processes device identifiers, usage data, and crash diagnostics to help us understand how our Services perform and how users interact with them.
4.4 Personalised Advertising and Your Choices
For users in the European Economic Area, the United Kingdom, and Switzerland, personalised advertising is based exclusively on your consent, which we obtain and manage through a Consent Management Platform (CMP). You may withdraw or modify your consent at any time through the in-game privacy settings. If you withdraw consent, you will still see advertisements, but they will not be tailored to your interests.
You can also limit ad personalisation through your device settings:
iOS: Settings → Privacy & Security → Tracking
Android: Settings → Privacy → Ads → Opt out of Ads Personalisation (or delete your Advertising ID)
5. How We Share Your Personal Data
We do not sell your personal data in the traditional sense for monetary consideration. We may share your personal data with the following categories of third parties:
Service Providers: Companies that perform services on our behalf, such as cloud hosting, data analysis, customer support, and payment processing. We require these providers to protect your data and process it only in accordance with our instructions.
Advertising Partners: As described in Section 4, to deliver and measure advertisements.
Attribution and Analytics Partners: As described in Section 4, to measure app installs, campaign performance, and service usage.
Affiliates: We may share data with companies within our corporate group where necessary for the purposes described in this Policy.
Legal and Safety: Where required by law, to comply with legal obligations, protect our rights and property, prevent fraud, or protect the safety of our users.
Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the successor organisation. We will make reasonable efforts to notify you before any such transfer.
5.1 CCPA/CPRA Disclosure
Under the California Consumer Privacy Act and California Privacy Rights Act, the disclosure of certain personal data (such as advertising identifiers) to third-party advertising partners for cross-context behavioural advertising may be considered a "sale" or "sharing" of personal information. You have the right to opt out of such activities. You can exercise this right through the in-game privacy settings or by contacting us at privacy@havngames.com.
6. International Transfer of Personal Data
Due to the global nature of our operations, your personal data may be transferred to, stored in, and processed in countries outside your country of residence.
Where such transfers constitute cross-border transfers under applicable law, we rely on approved legal transfer mechanisms to protect your data, including:
Adequacy decisions by the European Commission or UK government.
Standard Contractual Clauses (SCCs) approved by the European Commission and/or the UK International Data Transfer Addendum.
Where applicable, certification under the EU–US Data Privacy Framework.
7. Data Security and Retention
We implement reasonable administrative, technical, organisational, and physical security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised access, or disclosure.
We retain your personal data only for as long as reasonably necessary to fulfil the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will either delete or anonymise it. In no case shall the retention period exceed five years from the date of collection, unless otherwise required by law.
8. Your Legal Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right of Access: Request confirmation of whether we process your personal data and obtain a copy of it.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data in certain circumstances.
Right to Restrict Processing: Request that we stop processing your personal data other than for storage in certain circumstances.
Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Object: Object to processing of your personal data in certain circumstances, including for direct marketing.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time through in-game privacy settings. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you.
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection supervisory authority.
To exercise any of these rights, please contact us at privacy@havngames.com or through the in-game support feature. We may verify your identity before processing your request and will respond within the timeframes required by applicable law (typically 30 days under GDPR/UK GDPR, 45 days under CCPA/CPRA).
UK: Information Commissioner's Office (ICO) — ico.org.uk
EU: You may contact the supervisory authority in your member state. A full list is available at edpb.europa.eu.
9. US State Privacy Rights
If you are a resident of California, Colorado, Connecticut, Virginia, or other US states with comprehensive privacy legislation, you may have additional rights including:
Right to Know: Request information about the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of personal information we have collected from you.
Right to Opt Out of Sale/Sharing: Direct us to stop "selling" or "sharing" your personal information for cross-context behavioural advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise these rights, use the in-game privacy settings or contact privacy@havngames.com. You may also designate an authorised agent to make requests on your behalf.
10. Children's Privacy
Our Services are designed for general audiences. We do not knowingly collect personal data from children under the age of 13 (or such higher age as required by applicable law), nor do we serve targeted advertisements to children. If you believe that we may have collected personal data from a child, please contact us at privacy@havngames.com and we will take steps to delete such data.
11. Cookies and Similar Technologies
We and our service providers use cookies, SDKs, pixels, and similar tracking technologies to enhance and personalise your experience, deliver targeted advertisements, analyse performance, and prevent fraud. These technologies may collect device identifiers, IP addresses, browser information, and usage data.
You can manage your cookie and tracking preferences through your device settings and through our in-game privacy settings. Please note that disabling certain technologies may affect the functionality of our Services.
12. Third-Party Links
Our Services may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any personal data.
13. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will provide a prominent notice within our Services before the changes take effect. By continuing to use our Services after changes become effective, you acknowledge that you have read and understood the updated Policy.
14. Contact Us
If you have any questions, complaints, or feedback regarding this Privacy Policy or our data protection practices, including any requests to exercise your legal rights, please contact us:
Through the in-game settings and support interface
Via email at team@havngames.com
By post to: HAVN Games LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States
© 2026 HAVN Games LLC. All rights reserved.